The U.S. House of Representatives has issued a directive banning staffers from using WhatsApp on government devices, citing concerns over the platform’s transparency and data security practices. The decision marks a significant move in the ongoing debate over digital privacy, surveillance risks, and secure communications within federal institutions.
According to the internal communication sent to congressional offices, House employees must not download or access WhatsApp on any government-issued smartphones, desktops, or other devices. Those who currently have the app installed are required to remove it immediately.
The directive, issued by the Chief Administrative Officer (CAO) of the House, emphasized the priority of protecting the integrity of internal communications and safeguarding sensitive government data. “Protecting the People’s House is our topmost priority,” the CAO stated, adding that their office constantly monitors for cybersecurity risks that could endanger lawmakers, staff, and the broader institution.
In response, Meta, the parent company of WhatsApp, issued a strong rebuttal. Company spokesperson Andy Stone took to social media to criticize the House’s characterization of WhatsApp, stating that the company “disagrees in the strongest possible terms.” Stone highlighted the platform’s end-to-end encryption as a major asset, arguing it provides greater protection than many of the applications that remain approved for use by House staff.
Stone also expressed frustration that House staff could not officially use WhatsApp like their Senate counterparts and indicated that Meta would continue working to address the concerns raised. He pointed out that many government employees, including members of Congress, already use WhatsApp informally for communication and coordination.
While WhatsApp’s security protocols particularly its encryption are widely acknowledged in the tech industry, the House CAO’s office cited broader concerns related to Meta’s handling of user data, transparency around privacy practices, and compliance with government security standards.
The House’s guidance reportedly suggests alternative platforms for communication, including Microsoft Teams, Apple’s iMessage, and Signal apps that have been reviewed and deemed acceptable under current federal cybersecurity protocols.
This move comes at a time when Meta is under heightened scrutiny from regulators. The company is currently battling an antitrust lawsuit filed by the Federal Trade Commission, targeting its acquisitions of WhatsApp and Instagram. In parallel, Meta is also experimenting with new monetization strategies, including the introduction of ads within WhatsApp an effort that has raised additional concerns among privacy advocates.
